In deze blog heb ik al eerder geschreven over de opkomst van een aantal industriële grootmachten. De afgelopen week werd in Kopenhagen maar al te duidelijk dat het westen waarin wij leven niet meer alleen aan de touwtjes trekt. Wij kunnen niet meer zoals in het verleden vaak wel het geval was, de rest van wereld op basis van onze rijkdom voorschrijven hoe er gehandeld moet worden. Dat zal niet alleen gelden op politiek, maar ook op economisch gebied. Westerse ondernemingen zullen meer en meer innovatief te werk moeten gaan om concurrerend te blijven. Innoveren is noodzakelijk ook, of juist, in de wijze waarop wij arbeid organiseren. Vandaag las ik deze blog over een recent bezoek aan China en ik denk dat het de moeite waard is om er kennis van te nemen.

Will China 2.0 Out-Innovate Your Company?  by Rowan Gibson

On a recent trip to Beijing, I was struck by how radically the focus of everyday business conversations has changed. And this has nothing to do with the global recession, which temporarily took some of the wind out of China’s sails. It has much more to do with the realization that China is entering a new and quite different era in its economic development, and that companies (both local and foreign) will have to act quickly and decisively if they are going to carve out a place in it.

Until now, there were certain words that seemed to dominate all business conversations in China. Obviously, one of them was “growth”, which is understandable considering that China’s economy has doubled in size three times over in just the last thirty years! Another dominant word was “cost”, as in low-cost, cheap, cheapest - which is a concept no nation has mastered quite like the Chinese. And still another was “export”, since China’s white-hot growth has been driven primarily by exploding overseas demand.

But now the game - and the conversation - is changing. There’s a new set of words and phrases that I’m hearing more often in business circles in China. Like “world-class”, “high performance”, “global”, “better” and “best”. Company leaders - whether they are from local Chinese firms or foreign multinationals - are talking a lot less these days about “manufacturing in China” (been there, done that) and a lot more about “marketing, design and innovation in China” (you ain’t seen nothing yet). This shift in rhetoric has incredible implications for the shape of future competition, both globally and in China’s own massive home market.

However, you might argue that China still has a long way to go before the rhetoric becomes reality. And you’d be right. Take innovation, for example. In the recent International Innovation Index, produced in part by Boston Consulting Group, China was ranked as the world’s 27th most innovative nation, just behind New Zealand. To put this in context, some of China’s regional neighbors were at the very top end of the scale: Singapore was ranked first in the world, South Korea took the number two slot, and Japan landed in 9th place (right behind the United States). Newsweek’s comment on these rankings was quite typical: “China excels at producing huge volumes of low-cost products, but Japan and South Korea are tops in innovation and high-tech goods.”

It definitely won’t stay that way. Consider some data that support this conclusion. For a start, the number of patent applications from Chinese companies has increased ten-fold over the last decade, and the annual growth rate is almost twelve per cent. In fact, the world’s most prolific filer of international patents last year was Huawei Technologies, China’s largest networking and telecoms company, which became the first Chinese enterprise to top the list. Overall, China ranked 6th among countries according to the number of patents filed, after the USA, Japan, Germany, South Korea and France. And if current growth rates continue, China will surpass them all in about a decade.

In his brilliantly researched book China Inc., journalist Ted Fishman says, “China has yet to introduce the kind of world-changing technology or consumer products that are the hallmark of advanced economies. But it will.” And he continues, “The genius that has so far poured into creating great factories will soon be evident in great products and great brands that will offer the world unsurpassed quality and refinement.”

That process is well underway. It’s notable that in 1995 there were just three Chinese companies on the Fortune 500 list. By 2000, it was ten. By 2005, the number had jumped to eighteen, and in 2008 - a mere three years later - it had leapt to 35. Companies all over China are rising to the challenge of becoming high-performance business players, many on a global scale. Huawei, for example, is already giving Cisco a run for its money in the networking business. In 2007 the company reported annual revenues of $16 billion, and in 2008 $23.3 billion. That’s a 45 per cent increase year-on- year. And over 60 percent of Huawei’s revenue is generated outside China. Another Chinese champion, Haier Group, is currently the fourth-largest appliance manufacturer in the world, with global revenues in 2008 of nearly $18 billion. Sales outside China are rising by about 10% year-on-year, and the company has grabbed a significant share of the U.S. market by focusing on neglected product niches like compact refrigerators and electric wine cellars. Haier has already surpassed rival Whirlpool as the world’s top refrigerator producer in terms of sales.

Gong Li, chairman of Accenture in Greater China, has a catchy way of describing the challenge of moving up the value chain. He calls it “Jumping Over The Dragon Gate”, which refers to an old Chinese legend in which carps had to swim against the current and jump over a tall gate to transform themselves into dragons. As more and more Chinese companies close the performance gap with their global counterparts, Li believes they will be able to “make the jump”. And Anil Gupta, co-author of the excellent new book Getting China and India Right, absolutely agrees. He warns that China will produce “fearsome global competitors at a speed that the world has not seen
before”. So what exactly is your own organization doing about the rise of China 2.0? And, for that matter, what are you doing about it in your personal career? Isn’t it time you started learning Mandarin?

Ik kan mij voorstellen dat er lezers van deze blog zijn die zich afvragen wat zij hiermee aan moeten? OK China is in opkomst, net als India en Brazilië, maar maakt dat mijn vak anders? Dit laatste kan ik niet in zijn algemeenheid beantwoorden. Wat mijn blogs naar ik hoop wel duidelijk maken is dat wij niet kunnen doorgaan met “business as usuall”. Als de economie aantrekt wordt alles weer zoals het was en kunnen we gewoon weer verder gaan met de performance reviews, het ziekte verzuim, employer branding etcetc.

Ik denk dat er iets meer aan de hand is en dat we het industriële tijdperk en alle daarop gebaseerde management (HR) principes nog eens kritisch tegen het licht moeten houden en ons afvragen wat ze bijdragen aan het meer concurrerend en duurzaam ondernemen. Als HR zijn positie als HR business partner vorm en inhoud wil geven, dan zal HR moeten nadenken over sociale innovatie, over de wijze waarop we slimmer kunnen samenwerken, slimmer en sneller kunnen meegaan in ontwikkelingen. Dat we daarbij ons niet gek moeten laten maken, dat maakt het People, Planet & Profit gedachtegoed naar mijn idee duidelijk. Voortkabbelen en afglijden naar de positie van toeschouwer lijkt mij geen wenselijk optie. Dat doet geen recht aan al het talent en de mogelijkheden die dat talent biedt, mits wij dit weten te mobiliseren door over onze traditionele grenzen heen te stappen.

Succes,

Alexander Crepin